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For quite some time, mom’s car, “Ivy” has caused users strong feelings of cognitive dissonance. Although members of the family, including myself, love the car and its powerful 600 horsepower engine, others have found that controlling it and navigating the design is extremely difficult. Ivy is a beautiful car with a sleek design, and is evidently produced for people with very strong resumes; however, several interface decisions challenge usability, affordances, and my emotiona

Overview This evaluative usability analysis examines Bailey’s Health Center Appointment Scheduling Service with the goal of identifying opportunities to enhance efficiency and accessibility for students. The analysis employs a multi-method approach to assess the current scheduling process in place, including a hierarchical task analysis, literature search, heuristic checklist evaluation, written analysis, the development of three representative user personas, competitor anal

Overview and Summary This usability study examined the design and functionality of existing baby monitors to identify the essential features and areas for innovation in developing a new product. By using a competitor analysis of the companies: HelloBaby, Owlet, Infant Optics, and VTech, this study revealed that while most products share standard monitoring features like night vision, two-way audio, and temperature sensors, they still often have gaps in innovation that can be

Overview and Summary This usability report examines the usability of the Atom Tickets website through the think-aloud interview method, where a participant: Lily, attempted to find and purchase tickets for a scary movie under specific criteria. The Goals section outlines the purpose of the study and the task scenario, while the Methodology section describes the think-aloud procedure that was used to observe Lily’s real time interpretations and decision making processes. The